Returns + Exchanges

Last Updated: July 1, 2026

We want you to feel confident and comfortable with your purchase. If your order does not meet your expectations, we are happy to help with returns and exchanges according to the guidelines below.

Return & Exchange Window

Eligible items may be returned or exchanged within 60 days of delivery.

Items must meet the following requirements:

• Items must be unworn, unwashed, and in original condition
• Original tags must remain attached
• Products must include original packaging when applicable

Bras and Apparel

For bras and wearable products:

• You may try on items to confirm fit
• Items must remain clean and free from damage
• Products showing signs of wear, washing, stains, or damage may not be accepted

Underwear and Intimate Items

For hygiene reasons:

• Underwear and intimate products must be unopened, unworn, and returned in original packaging
• Opened intimate products cannot be returned or exchanged

Final Sale Items

Items marked as final sale are not eligible for return or exchange.

How to Start a Return or Exchange

To request a return or exchange:

1. Visit our returns center
2. Enter your order information
3. Select the item you would like to return or exchange
4. Follow the provided instructions

Refund Processing

Once we receive and inspect your returned item:

• Approved refunds will be issued to your original payment method
• Processing times may vary depending on your payment provider
• Original shipping charges may not be refundable

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our customer service team with your order information and supporting details. We will review the issue and provide an appropriate solution.